Big Tex Trailer World – Richmond Hill

All personal, Awsome very good work, welding, 5 stars Thanks Bear,Shelby, an Mark Welder. Outstanding work. 5 🌟 Thanks Big Tex.

Shelby did a fantastic job assisting me with my trailer purchase and was very friendly. I highly recommend BigTex Trailer World In Richmond Hill, GA

We would give this business 10 stars if we could. In January 2025, our camper brakes went out on our way to Florida and their staff was kind enough to not only, come to our location, but also complete the repair job. We were on our way the next day with no problems going forward. Thanks so much to all the staff who worked to get us on the road again. It’s nice to know that there are still people and businesses out there who will take the time to help a stranger. Big Tex Trailers, you’re the best!

I was with a group trailering goods to the victims of the Hurricane that went thru Nc from Florida and my trailer blew a tire and tore the fender off. I had it towed to this Big Tex location in mid October of last year. After 5 months of them having my trailer and telling me they were waiting for 2 new axles to come in I got frustrated and had the trailer towed back to Florida to have the company i purchased the trailer from repair it. There was nothing wrong with the axles. The suspension work they did with the springs wasn’t right causing it to bind up. Something that I waited 5 months for took 4 hours to fix. This place is a total joke.

Excellent customer service from sales to delivery. Everyone helped to get the deal done.

My husband had gotten a trailer from Big Tex, a while back, and we've put it to work. It just so happened, that we got stuck on the side of the road, while pulling a heavy load. THANK GOD, for the tech that works at the Richmond Hill location ( I believe), otherwise we'd still be there in the freezing cold. Had it not been for him to stop and help us out, without hesitation, demonstrated such professionalism and all we can say, is that Big Tex should be honored to have such an exemplary individual. Knowing that he was on his way to work, he still stopped to help us out. I believe his name was Daniel. He was wearing a Big tex jacket, and we feel horrible, cause he got on the ground, got all muddy, in the freezing cold, just to help us out, and successfully done so. Absolutely amazing! Got my truck taken care of, and the trailer with the heavy load safely "unstuck". I can't thank him enough, he simply got back im his truck and left. Didn't have time to get his info, so we can make sure, we thank the right guy. Therefore, Big Tex, THANK YOU, for having such an amazingly exemplary employees, who still cares.

Phenomenal service from start to finish. I found the exact trailer I wanted online, gave Barry a call, talked about options, he emailed over paperwork for me to review, I confirmed, drove down was there less then 5 minutes and my transaction was complete. Seriously the easiest, fastest transaction I have ever made. On top of all that they had the best prices of the 3/4 places I looked within 2 hours of my house. I really appreciate the staff here, HIGHLY recommend!