Great customer service. Got in and out with a new trailer in no time. They keep a huge selection in stock. Everywhere else had very few trailers in stock and said 2-3months for one to come in. Really like the Rice trailers. I’ll be back here. Thank you

These guys are great. My employee had a tire blow out. He limped it in and was taken care of ASAP!!!!

Scott is awesome. I great person to talk to seems to really care

Scott is unprofessional and they Have a horrible service department I won’t be emailing you and explaining…this is a review on your business and its practices. Therefore it’s transparent. My 14gn running lights weren’t working, One of the runningboards was broken down the middle, and The bolt that holds the pivot bar on mega ramps was broke off. After $400 and nearly 4 weeks in the shop I came to pick up my trailer and my jaw dropped when the manager Scott told “ we plugged up the lights they worked. It must be your truck” Turns out it was a exposed wire that kept blowing fuse. Its laughable you can claim you inspected and tested the lights. They did fix the bolt , it broke again within days. Not the fault of the service department but this sheds light to the quality of your trailers. They did not fix board They did not fix lights Out of operation for nearly 4 weeks I still had to pay labor (bolt or how many times you move my trailer around the yard before getting around to fix it?) it took big Tex nearly 4 weeks to fix a bolt! My decision to purchase a big tex trailer and to trust their employees and the “warranty’s” they offer has been an overall negative experience. If you’re in the market for a trailer there’s plenty of other options. I wish I could return mine

Super friendly service! We bought the exact new cargo trailer we wanted in just a matter of minutes. Our second trailer from this location and we will Be back.